Riseup recommends Thunderbird, a free and open source mail client. Check out our tutorials for many popular email clients. You can access your email by visiting .Īs an alternative, we recommend you download and install a dedicate email client application. We encourage you to enable the encrypted storage for your account if your account is not currently using it (but be sure to save the recovery code!). If you need more space, consider downloading your email using a mail client. Messages in some special folders are automatically deleted after a certain number of days:įor different reasons we can only provide 1 GB of storage space for e-mail. Automatic deletion of messages in some folders Also, be careful about misspellings, like instead of To be safe, you should retype the link rather than clicking on it. Web links in email messages are often fraudulent.Never trust that the “From” address of an email is from who it says, because this can be forged easily.Never give your password to anyone, especially someone claiming to be.These emails will claim that you must perform some action in order to keep your account. At some point, you will probably receive a fraudulent email from someone pretending to be Riseup. The Internet is crawling with people trying to steal your email account. Important things to know Protect your password Visit to change your password, replace your recovery code, add email aliases, set up email filters, change your quota, destroy your data, setup service-specific passwords, and request help. When you create a new one, it replaces the old one. There is only one recovery code at a time. If you did not write it down when you created your account, visit your account settings to create a new one, and then write it down. If you haven’t already, please put your recovery code somewhere safe now. The future of your email is in your hands, and your hands only. You absolutely must save this code somewhere safe. There is no way around this, Riseup cannot help you if you lose your recovery code. If you forget your password, the only way to regain access to your account is with a recovery code. You might want to learn how to create an account first, in case you don’t have one yet. Once your question has been answered, please help us keep these pages updated by submitting any changes or additions you would like to share with other users. If you don’t find what you are looking for fill out a help ticket. Other nice features from your Riseup account.Automatic deletion of messages in some folders.
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